The Zimbabwe Revenue Authority (ZIMRA) has announced that beginning 1 January 2024, Tax Clearance Certificates (ITF263s) will be accessible only through the new Tax and Revenue Management System (TaRMS) to compliant taxpayers.

In order for clients to access their Tax Clearance certificates, Taxpayers already in the ZIMRA master database should have claimed the Taxpayer Identity Number, TIN, and register in TaRMS through the Self Service Portal (SSP). The tax authority also urged taxpayers who have never been issued with a Business Partner number, to register in TaRMS in order to access their Tax Clearances.

All taxpayers are required to be up to date with their tax obligations which include payment of tax and returns submission in order to be able to obtain their Tax Clearance certificates. The on-boarding to the TaRMS platform by taxpayers who had BP numbers prior to 12th October 2023 is currently in progress and should be completed by 15th November 2023 to allow smooth migration of transaction data from the current system to TaRMS.

Taxpayers are urged to use the E-Taxes and E-Services platforms to submit all their returns up to the 27th of November 2023, after which these two platforms will be shut down to allow migration to TaRMS. All facilities will be offered in TaRMS from 1 December 2023.

All Taxpayers are encouraged to contact their nearest ZIMRA Offices should they face registration or ITF 263 issuance challenges. Taxpayers can also get in touch with the ZIMRA Contact Center on 585.  The new TaRMS system, which was launched on the 12th of October 2023, will mean that transaction data from the old systems will be migrated by the end of November 2023 and the old systems will be shut down for all transactions the Authority has said. The submission of tax returns and refund claims will only be done through TaRMS via the Self-Service Portal.